Known Issues

Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.

Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.

Issue ID Product Description Status
1027371 Tableau Prep Builder

Connecting to Tableau Server from Tableau Prep failed with a "Cannot connect to Tableau Server" error if a proxy exceptions list contained 1024 or more characters.

1067308 Tableau Desktop

View containing Rank_Unique appeared different in Tableau Public than in Tableau Desktop.

1087532 Tableau Desktop

Singapore postal code 388402 was not recognized.

1145779 Tableau Desktop

An LOD calculation that references another calculation containing a constant would sometimes have a different result after a data source was published.

1139406 Tableau Desktop, Tableau Server, Tableau Online

A "DataServiceFailure" error or "insufficient privileges to operate on schema" sometimes occurred when trying to refresh or open a workbook with a published Snowflake connection.

1133540 Tableau Desktop, Tableau Server

Refreshing a data source and viewing the visualization as the same user would sometimes lead to a data mismatch between the visualization and a parameter.

1125577 Tableau Desktop

The function editor tooltip for RANK_DENSE would show "Ausdruck" instead of the expression if the language was previously set to German.

1123197 Tableau Desktop, Tableau Server, Tableau Online

OData extract refreshes would fail after the update to version 2020.2 if the Odata server name contained a blank space.

1117043 Tableau Desktop

A Manual sort would not work correctly after Auto Updates was paused.

1113814 Tableau Desktop, Tableau Online

Syntax errors occur when refreshing data using custom SQL where newlines are removed from the query.

1101865 Tableau Desktop

Dynamic Parameters using aliases would sometimes display the warning message, "The 'calculation' value is not in this parameter's list of values" despite meeting the necessary criteria.

1080255 Tableau Desktop

When a workbook uses a published data source along with other secondary data sources, and two parameters from different data sources have the same internal names, Tableau would sometimes return incorrect cached results

1082297 Tableau Desktop

The Pages shelf date counters would sometimes not advance with animations enabled.

1114926 Tableau Desktop

In some cases, Tableau would fail to create an extract when you extracted a data source with cross-database joins containing a spatial file.

1105351 Tableau Desktop

Joining two data sources, performing a pivot, and then aggregating one of the resulting measure fields would sometimes result in an error, "Failure parsing: No such column [{name}]."

1146625 Tableau Desktop, Tableau Server

Error occurred when trying to open a workbook with a published Snowflake connection, "insufficient privileges to operate on schema".

1036775 Tableau Prep

Saving flow output sometimes failed unexpectedly due to an internal issue with field ordering.

1087658 Tableau Prep

Generating a random sample of Snowflake data failed with the error "System error: Unable to run input node"

1094896 Tableau Prep

Connecting to Oracle from Tableau Prep sometimes resulted in an "oci.dll not found" error.

887191 Tableau Prep

When changing column order at Clean step in Prep interface, the order is retained in output file, but, when executing the same flow file from Command Line interface, the column order is not retained and revert back to original order in the data source.

923017 Tableau Prep

In Tableau Prep Builder, sometimes bigint data was rounded incorrectly.

930904, 1031927 Tableau Prep

String values with capital letters are treated inconsistently in out-of-sample values.

1111472 Tableau Prep, Tableau Server

Tableau Prep Builder failed incremental refresh when the published extract is encrypted.

1135028 Tableau Server

Using the Data Management Add-on with a large amount of content, performance and disk space issues could occur with the Repository.

1048396 Tableau Server, Tableau Online

Unexpected Server Error would sometimes occur when loading a dashboard with a date filter.

1069279 Tableau Server, Tableau Online

LBLM License Usage Dashboard would sometimes display the error, "Uncaught TypeError: Cannot read property 'domNode' of undefined".

1119760 Tableau Server

When the TSM UI licensing page was refreshed, product keys would not display or an error would sometimes occur, "Server Error:
The server encountered an unexpected error processing the request. Look at the server logs for more information."

1113175 Tableau Server, Tableau Online

Sometimes when migrating data an error would occur in the Content Migration Tool, "Invalid data source file, Illegal characters in path".

1111382 Tableau Server, Tableau Online

In the Content Migration Tool an error would sometimes occur, "Failed to download workbook. Error downloading workbook [Workbook Name], The underlying connection was closed"

1111336 Tableau Server, Tableau Online

In the Content Migration Tool an error would sometimes occur, "Error joining projects".

1139148 Tableau Server, Tableau Online

With server-side rendering, a Show/Hide button containing a sheet would initially display blank.

1136547 Tableau Server, Tableau Online

Content Migration Tool would sometimes fail when migrating a full Site with an out-of-memory condition.

Tableau Server, Tableau Online

In the Content Migration Tool when migrating a workbook, an error would sometimes occur, "Error generating view metadata. Could not find thumbnail for workbook".

1115412 Tableau Server, Tableau Online

When migrating a workbook in the Migration Content Tool, and error would sometimes occur, "Error generating view metadata. Could not find thumbnail for workbook".

1087942 Tableau Server, Tableau Online

An email that contained a subscription PDF file sometimes displayed the original view instead of the subscribed custom view.

1081722 Tableau Server, Tableau Online

When attempting to download full data from a workbook, an error would sometimes occur, "Tableau Server encountered an error while working with this worksheet."

1099929 Tableau Server, Tableau Online

An intermittent error would occur when opening a view, "TableauException: ColumnTable: Schema/DataTable mismatch".

1080608 Tableau Server

When loading a published view on Tableau Server an error would sometimes occur, "Unexpected token in JSON at position xxx".

1081432 Tableau Server

When publishing extract files via the REST API including tabcmd, or other third-party tools, a data source would sometimes be created without field metadata. Ask Data would not display fields in the fields panel, except for "Number of Records"

1086379 Tableau Server, Tableau Online

When attempting to open a workbook the following error would sometimes occur,
"TableauException: TFilesystem::LastWriteTime() -- Cannot get modification time of non-existent path".

920510 Tableau Server

If any rule allowed a user project leader permission on an unlocked parent project, they could not be denied permissions on an unlocked sub-project.

1050855, 1082779 Tableau Server, Tableau Online

After enabling the Catalog feature or upgrading Tableau Server, existing prep flows with the lineage File > Published Data source > Flow > Second Published Data Source did not display the second data source or any associated workbooks.

1031599 Tableau Server

Node became unlicensed when moving the license service to another node in multi-node server environment

1039733 Tableau Server Management Add-on

The "rmtadmin" command line tool failed to execute and logged an exception when not run from an elevated permission command prompt.

1099356 Tableau Server Management Add-on

The axes on the Resource Monitoring Tool 'Insights' chart was not aligned for average and maximum values.

1100741 Tableau Server Management Add-on

During Agent registration in the Resource Monitoring Tool, the final 'Register Agent' button was enabled before the page redirect occurred.

1114634 Tableau Server Management Add-on

The Resource Monitoring Tool failed the initial setup when a fully qualified domain name was provided in the host field. The default security certificate now accepts fully qualified domain names for the host.

1115795 Tableau Server Management Add-on

In the Resource Monitoring Tool, the 'Site' filter on the 'Insights' page did not properly filter the extract refresh list.

1118881 Tableau Server Management Add-on

The Chargeback report of the Resource Monitoring Tool would not populate with data when multiple environments were configured and one of the Tableau Server environments had no data.

1127214 Tableau Server Management Add-on

In some scenarios, the Resource Monitoring Tool showed null values in the 'Last Executed' field for data queries.

1129991 Tableau Server Management Add-on

The Resource Monitoring Tool listened over port 9001 by default rather than port 80 after initial setup was complete.

1130001 Tableau Server Management Add-on

During the initial setup, the wording for the 'Host' field requirements of the Resource Monitoring Tool has been updated to reflect that this field should rarely be changed.

1089942 Tableau Server Management Add-on

Resource Monitoring Tool upgrades will now apply a configuration change that will allow Postgres connections on FIPS-enabled servers.

1098117 Tableau Server Management Add-on

In some cases, the Resource Monitoring Tool would allow a new environment to be created that had the same name of an environment pending deletion.

1129051 Tableau Online

The Export and Toggle buttons on Stories with embedded dashboards and device specific layouts were unresponsive when using a mobile browser.

1088006 Tableau Online

When attempting to change the value of a dynamic parameter list in Tableau Online, the value did not update.

864863 Tableau Online

While executing a query in Impala the error "The table .... does not exist" may occur when refreshing view or setting filters.

853138, 783217 Tableau Online

Published workbooks or data sources connected to MySQL 8 sometimes encountered issues, including extract refresh failure, failure to render the view, data rendering incorrectly and string fields appearing blank.

830502, 838570 Tableau Online

When publishing or accessing a Tableau Online view that used the TableauServerUser variable, a "Cannot evaluate user filter" or "Unable to connect to the server" error occurred.

886877 Tableau Online

Tableau Online admin views sometimes took a long time to load, or eventually timed out.

947669 Tableau Online

Connecting to Postgres via Tableau Online was successful, but error "syntax error at or near "ta"" was seen in the PostgreSQL logs.

1094586 Tableau Online

When using a dynamic parameter in a dashboard published to Tableau Online, updated data did not appear after extract refresh.

1068267 Tableau Online

When a scheduled extract refresh of a Quickbooks Online data source runs on Tableau Online, the following error occurs intermittently: "Intuit API Authentication error: Invalid authentication tokens. Login again and retry."

1079205 Tableau Online

The error "Communication with the Tableau Protocol Server process was lost" occurred when refreshing an extract, refreshing a Prep flow or when a subscription failed.

1148613 Tableau Online

OAuth data sources published to Tableau Online such as Salesforce and Google Analytics would fail to refresh due to being routed to the Bridge client instead of running server-side.

1099435 Tableau Bridge

Tableau Bridge was not always able to recover after a network failure

1099954 Tableau Desktop

In some cases, it was not possible to refresh subscription keys before the expiration date occurred.

Fixed in 2018.3.21, 2019.1.19, 2019.2.15, 2019.3.11, 2019.4.10, 2020.1.7, 2020.2.4
927251 Tableau Desktop

Some of the regions of Ghana were not recognized.

Fixed in 2019.1.17, 2019.2.13, 2019.3.9, 2019.4.8, 2020.1.5, 2020.2.2
1077371 Tableau Desktop

An LOD calculation that references another calculation containing a constant would sometimes have a different result after a data source was published.

Fixed in 2019.1.19, 2019.2.15, 2019.3.11, 2019.4.10, 2020.1.7, 2020.2.4
1083931 Tableau Desktop

SAP BW extract refresh would sometimes fail due to a timeout limit.

Fixed in 2019.2.13, 2019.3.9, 2020.1.5, 2020.2.2, 2019.4.7
1133612 Tableau Desktop

Sometimes an error would occur when a federated connection of two text files in the same directory were extracted or refreshed.
Error Code: 3834CEBA
Could not execute the given query. The result status code is 7. a database with alias name 'db#' is not attached

Fixed in 2019.2.15
1105426 Tableau Desktop

Nested calculation execution time increased with some visualizations.

Fixed in 2019.3.9, 2019.4.8, 2020.1.5, 2020.2.2
1091692 Tableau Desktop

Using a published Spatial file and an action filter from one dashboard to another dashboard, the resulting map displayed no data when the secondary dashboard used a different primary data source.

Fixed in 2019.3.9, 2019.4.8, 2020.1.5, 2020.2.2
1137580 Tableau Desktop

When using a fixed precision decimal column, creating an equality comparison calculation using a parameter resulted in incorrect results.

Fixed in 2019.4.10
1127979 Tableau Desktop

Schema name list was not in order when connected to Amazon Redshift.

Fixed in 2019.4.10, 2020.1.7, 2020.2.4
1126988 Tableau Desktop, Tableau Server

User calculations and parameters with fixed precision numbers would sometimes not return the correct results from the database.

Fixed in 2019.4.10, 2019.4.10, 2020.1.7, 2020.1.7, 2020.2.4, 2020.2.4
1111240 Tableau Desktop

The create extract and preview join data window would sometimes be unresponsive with the 'loading' status when a spatial file was joined with a CSV file.

Fixed in 2019.4.10, 2020.1.7, 2020.2.4
1060868 Tableau Desktop

When the Teradata driver was loading, a possible crash was experienced due to a race condition with the driver.

Fixed in 2019.4.10, 2020.1.7, 2020.2.4
1086360 Tableau Desktop

When publishing to a Tableau Server Site with more than 3,000 projects, not all projects displayed.

Fixed in 2019.4.8, 2020.1.5, 2020.2.2
1126727 Tableau Desktop

Sometimes when using Explain Data, the error, "unable to poll port number of Yaxcatd" would occur.

Fixed in 2019.4.8, 2020.1.5, 2020.2.2
1122084 Tableau Desktop, Tableau Server

An unknown type being read from Presto JDBC was returned as an integer instead of a string.

Fixed in 2020.1.5, 2020.1.5
1106486 Tableau Desktop

The RANK_DENSE function tooltip would sometimes show "Ausdruck" instead of the correct expression when the German language was previously set.

Fixed in 2020.1.5, 2020.2.2
1106142 Tableau Desktop

Selecting "Update Now" with a grouped Dimension when using Quickbooks Online resulted in the error: 6EA18A9E.

Fixed in 2020.1.5, 2020.2.2
1108560 Tableau Desktop

With "My Tableau Repository" configured on a network drive the error, "Error Code: 37CE01A3. There was a problem and the data engine could not start properly." occurred when connecting to data.

Fixed in 2020.1.5, 2020.2.2
1120323 Tableau Desktop

View filters disappeared after renaming a field in a database and replace references was performed.

Fixed in 2020.1.7, 2020.2.4
1112420 Tableau Desktop

When a join with Salesforce tables was created using one of the tables twice, fields hidden in the first instance of the table were also hidden in the second table after creating an extract.

Fixed in 2020.1.7, 2020.2.4
1102356 Tableau Desktop

The date and time of 1899/12/30 12:00:00 AM was not handled correctly as a fixed start of the axis range.

Fixed in 2020.1.7, 2020.2.4
1031097 Tableau Desktop, Tableau Server

Tableau Desktop 2019.4.0 does not recognize the following 3 Japanese cities: 1. 丹波篠山市 (Tamba-Sasayama, Hyōgo)- city changed its name from 篠山市 to 丹波篠山市 in May 2019. 2. 標津町 (Shibetsu-chō, Hokkaido) 3. 那珂川市 (Nakagawa, Fukuoka)- city founded on October 2018, from 筑紫郡那珂川町.

Fixed in 2019.1.11, 2019.1.11, 2019.2.7, 2019.2.7, 2019.3.3, 2019.3.3, 2019.4.1, 2019.4.1, 2020.2
1072764 Tableau Desktop

SAML SSO sometimes failed with the following error "ERROR 6: SSL handshake failed".

Fixed in 2020.2.2
1114467 Tableau Desktop

Using Tableau Desktop command line tool to refresh extracts "tableau refreshextract" sometimes resulted with "Internal error"

Fixed in 2020.2.2
1115121 Tableau Desktop

Key already activated error would sometimes display during activation when the product key had expired.

Fixed in 2020.2.2
1108862 Tableau Desktop

The following error would sometimes occur when importing custom geocoding: "Unable to complete action. Internal Error - an unexpected error occurred and the operation could not be completed. Error code: 6EA18A9E"

Fixed in 2020.2.4
1139238 Tableau Desktop

It would sometimes not be possible to publish or create an extract when making a Relationship on a pivoted value. Error: "Unable to complete action. An error occurred when publishing the workbook. Error Code: 6EA18A9E Internal Error - An unexpected error occurred and the operation could not be completed."

Fixed in 2020.2.4
1142686 Tableau Desktop

When connecting to Tableau Online or Tableau Server, "Error Code: 9F4C5638
Internet communication error: SSL connect error" would occur using Tableau Desktop 2020.2.2.

Fixed in 2020.2.4
1139225 Tableau Desktop

The use of Double Precision with a SharePoint List caused a "Malformed SQL Statement" error.

Fixed in 2020.2.4
1049181 Tableau Prep

CSV output did not match the result displayed in Tableau Prep Builder.

Fixed in 2020.2.3
1119110 Tableau Prep

"Direct Connection" and "Publish Data Source" options were missing when a flow was published from 2020.2.1.

Fixed in 2020.2.3
899246 Tableau Server

Initialize-TSM sometimes failed on a new installation after an obliterate was performed on the previous installation.

Fixed in 2018.1.25, 2018.2.22, 2018.3.19, 2019.1.17, 2019.2.13, 2019.3.9, 2019.4.8, 2020.1.5, 2020.2.2
1055103 Tableau Server

Map services on Linux would not respect the network forward proxy settings which caused map rendering to not complete.

Fixed in 2019.3.11, 2019.4.10, 2020.1.7, 2020.2.4
1103009 Tableau Server

Tableau Server backup creation sometimes failed with a read timeout error.

Fixed in 2019.3.9, 2019.4.8, 2020.1.5
1092484 Tableau Server

When Tabcmd export was used for both png and pdf, the exported image showed the "ALL" filter option in an unexpected language.

Fixed in 2019.3.9, 2019.4.8, 2020.1.5, 2020.2.2
1046668 Tableau Server

The 'Traffic to Views' would sometimes not load or have slow load times when on a specific Site Admin View.

Fixed in 2019.4.10, 2020.1.7, 2020.2.4
1050562 Tableau Server

When web editing, the last extract time of a published data source sometimes showed the incorrect time zone.

Fixed in 2019.4.8, 2020.1.5, 2020.2.2
1091064 Tableau Server

With "Force Password update" set on Tableau Server and a username contained a space, the password reset failed.

Fixed in 2019.4.8
1066554 Tableau Server

When a worksheet is download as a crosstab or other format using the Safari browser, the file name was set to "Download Crosstab.csv" instead of the sheet name.

Fixed in 2019.4.8, 2020.1.5, 2020.2.2
957718, 957717 Tableau Server

Deprecated mobile web browser authoring experience.

Fixed in 2020.1.5
1090714 Tableau Server

When the locale is Bulgaria, the date parameter did not display the selected date.

Fixed in 2020.1.5, 2020.2.2
1136618 Tableau Server

Performance of connections to Data Server would degrade over time.

Fixed in 2020.1.7, 2020.2.4
1111946 Tableau Server

Command "tabcmd publish --thumbnail-group" produced unexpected RuntimeException.

Fixed in 2020.1.7
1091281 Tableau Server

In some cases, Tableau Server was in a degraded state and Data Engine in an error state after upgrading to 2020.2, with several "No internal setting" errors present in the Hyper configuration file.

Fixed in 2020.2.2
1112759 Tableau Server, Tableau Online

Some published views based on Google BigQuery failed to load with the message "The Google BigQuery Service was Unable to Compile the Query" after upgrading to 2020.2

Fixed in 2020.2.2
1090677 Tableau Server

Attempting to create a performance recording in Tableau Server 2020.2 resulted in an error message with a timestamp and a random string of characters, such as "2020-06-10 10:22:09:416 (XnSwDTMMx6YXaenWwS@v3wAAAko, 0:0)

Fixed in 2020.2.2
1092318 Tableau Server

The new "export crosstab" dialog will now default the selection to the active sheet. It is not required to select a sheet prior to selecting "export crosstab".

Fixed in 2020.2.2
1145407 Tableau Server

Some extract refresh jobs for Google BigQuery failed due to a timeout error or took an excessive amount of time to complete.

Fixed in 2020.2.4
1127431 Tableau Server

A filter based on a dynamic parameter populated from a secondary data source would display a blank filter in a published view.

Fixed in 2020.2.4
1114300 Tableau Server

Table lost column sort order after publishing to Tableau Server on Linux.

Fixed in 2020.2.4
1119550 Tableau Bridge

The edit icon disappeared from Tableau Bridge after the Edit and Save Changes option was selected the first time only.

Fixed in 20202.20.0614.2338
929882 Tableau Bridge

New Feature - Enterprise-wide Private Network Data Access
We have modified how Tableau Online connects to private network data - whether the data resides on-premise or within a virtual private cloud. There is centralized management for Bridges that can now process multiple extract refreshes in parallel and pool them together for better resource utilization. Easily connect to AWS, Redshift, Snowflake, and other cloud data stores even within a VPC through Bridge. Manage everything on the web without logging into the Bridge client.

Fixed in 20202.20.0614.2338
974187 Tableau Mobile

Face ID and Iris scan did not work for App lock on Android.

Fixed in 2020.708.4057
991999 Tableau Mobile

Custom start date can be set to the metric Adjust and Compare option screen.

Fixed in 2020.708.4057
1071262 Tableau Mobile

Split screen mode would crash on Android.

Fixed in 2020.708.4057
1089042 Tableau Mobile

Welcome screen added for first time users to highlight the capabilities of Tableau Mobile.

Fixed in 2020.708.4057
1107984 Tableau Mobile

Screen rotation would sometimes crash on Android.

Fixed in 2020.708.4057