Support
Knowledge Base
Desktop
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Getting started
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Best practices
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Calculations & statistics
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HelpOverview: Level of detail expressions
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HelpTroubleshoot R connections
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HelpTroubleshoot forecasting
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WEBCalculation reference library
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VIDEOModifying table calculations
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KBFiltering the view without filtering underlying data
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KBUnexpected results when using Top N filter with other filter
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KBCombining two string fields
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KBGetting distinct count when COUNTD is not available
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KBSelecting a set using a parameter
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KBRemoving null values from filters
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KBCreating a filter for start and end dates using parameters
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KBError "ORA-01861: literal does not match format string" when using the DATE() function with Oracle
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Data connections
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HelpConnect to your data
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HelpOther databases (ODBC)
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HelpTableau capability customisations reference
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WEBDriver download
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VIDEOJoin types with union
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KBViewing underlying SQL queries
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KBSetting an Oracle connection to use TNSNames.ora or LDAP.ora
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KB"ORA-12154" error when connecting to Oracle and not using TNSNames.ora
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KBError "ORA-00972: identifier is too long"
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KBError "ORA-21561: OID generation failed" when connecting to Oracle with a Mac
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KBError "ORA-00918: column ambiguously defined" using custom SQL
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KBError "connect() failed: errno = 10061" when connecting to Hadoop Hive
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KBSort options not available from toolbar when blending data
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KBChanging the file path for extracts
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Data preparation
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HelpSet up data sources: Join, blend, union, pivot, clean, split, filter and more
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HelpMicrosoft Excel: Tips for working with your data
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HelpTroubleshoot data blending
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VIDEOData prep with text and Excel files
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VIDEOManaging metadata
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KBConnecting to multiple data sources without joining or blending
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KBDeciding between joining tables and blending data
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KBMaximum limit for rows or columns of data
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Installation & upgrades
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HelpInstall Tableau Desktop
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HelpUpgrade Tableau Desktop
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HelpVersion compatibility between Tableau Desktop and Tableau Server
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HelpTroubleshoot Tableau Desktop installation
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WEBDesktop upgrade page
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WEBTableau Desktop release
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KBCompletely removing Tableau Desktop
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KBError 1935 occurs during Tableau Desktop installation
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KBError "Setup failed 0x80070005 – Access is denied." After upgrading
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KBTableau Desktop and non-persistent virtual machines
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KBError "Function flxActCommonRepairLocalTrustedStorage returned error (50044, 71013, 19810)" when restoring from Time Machine on a Mac
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KBTableau Desktop closes unexpectedly on launch on a Mac
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Licencing & activation
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HelpActivate Tableau Desktop
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HelpMove or deactivate Tableau Desktop
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HelpLocate your product key
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HelpInternet access requirements
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KBActivating a free trial
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KBUsing one licence for two Tableau Desktop installations
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KBErrors: "FLEXNet licensing service is not present" or "Function flxActAppActivationSend returned error (0,0,0)" when activating on Mac
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KBError "...50003,71000,10103 LM_TS_OPEN_ERROR" when activating
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Performance
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Stability
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User interface
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Visualisations
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HelpBuild common chart types in data views
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VIDEOAggregation, granularity and ratio calculations
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KBShowing legends on dashboards
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KBCreating a stacked bar chart using multiple measures
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KBCreating a pie chart using multiple measures
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KBConditionally formatting cell background colour
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KBCreating doughnut charts
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KBCreating a dual-axis bar chart with multiple measures
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KBCreating a stacked bar chart that adds up to 100%
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KBCreating a waterfall chart with a second dimension on colour
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KBCreating dynamic titles based on filters
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KBAdding borders around sheets on dashboards
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KBPreventing headers from being truncated
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KBDisplaying subtotals for only some dimensions
Server
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Getting started
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HelpDeploy
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HelpInstall TSM
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HelpTableau Server: Everybody's installation guide
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HelpExplore and manage web content
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HelpWhat is a site?
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HelpServer administrator overview
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WEBTableau Server on VMware VSphere
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WEBTableau starter kits
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WPNext-generation cloud BI: Tableau Server hosted on Microsoft Azure
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Best practices
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Authentication
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HelpAuthentication
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HelpTroubleshoot SAML
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HelpTroubleshooting trusted authentication
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HelpTroubleshoot mutual SSL authentication
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HelpChanging authentication
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HelpDomain trust requirements
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KBIntermittent "Unable to sign in” error with SAML SSO on Tableau Server
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KBResetting the administrator password or account
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Content management
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Data connections
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HelpManage data
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HelpDatabase drivers
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HelpData security
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HelpExtract your data
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HelpTroubleshoot data sources
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WEBDownload drivers
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KBEditing a published data source
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KBError: "The proxy server received an invalid response..." when loading a view
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KBData in a Tableau Server view is out of date
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KB"system library:fopen:Unknown error" when using OpenSSL to generate CSR file
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KBError: "Data source name not found and no default driver specified" when connecting to SQL Server data source
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KBError: "Database error 0x80040154: Class not registered" when connecting to 64-bit Excel
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Exports & subcriptions
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Installations, upgrades, backups, restores
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HelpEverybody's installation guide
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HelpTroubleshoot install and upgrade
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HelpBackup and restore
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WEBUpgrade Assistance programme
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WEBUpgrade Tableau Server page
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VIDEOInstalling and configuring Tableau Server
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VIDEOUpgrading Tableau Server
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WPTableau Server scalability – A technical deployment guide for server administrators
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KBError "Service 'tablicsrv' failed to start" "No licence found for Tableau Server" or "Tableau Server is unlicenced" when installing Tableau Server
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KB'Worker initialisation failed" error when installing Tableau Server without worker
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KBError: “No licence found for 'TableauServer'”
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KBTroubleshooting Tableau Server backup and restores
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Licensing
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HelpManage licences
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HelpTroubleshoot Desktop licence reporting
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HelpHandle an unlicensed server
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HelpHandle an unlicensed VizQL server process
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KBLicensing a Tableau Server test environment
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KBError "Setting site role for user to 'Interactor' failed" or "Insufficient licences. Setting user roles to 'Interactor' failed."
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KBDeactivating a Tableau Server product key
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KB"Registration failed" error during activation
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KBInvalid product key error occurs during software activation
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Performance
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HelpAlerts, monitoring and tuning
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HelpCollect data with Windows Performance Monitor
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HelpOptimise for extracts
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HelpOptimise for user traffic
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HelpTableau Server performance overview
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WEBLogshark: Analyse your Tableau Server log files with Tableau
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WEBTabMon, a cluster monitor for Tableau Server
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WPTableau Server high availability: Delivering mission-critical analytics at scale
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KBSlow dashboard or workbook performance
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KBImproving performance by using antivirus exclusions
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Publishing
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Security
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Stability
Online
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Getting started
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Best practices
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Authentication
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Content management
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Data connections
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HelpChange Tableau Bridge client connection or refresh settings
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HelpConnect to published data sources
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VIDEOData connections with Tableau Online
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WPTableau Online: Keeping your data fresh
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KBError "Operation cancelled." or "The query time resource limit (7200 seconds) was exceeded" when refreshing Tableau Online extract
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Publishing
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Security
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Tableau Bridge
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HelpSchedule extract refreshes in Tableau Bridge
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HelpUsing Tableau Bridge
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HelpCreate a schedule for a Tableau Bridge data source
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HelpStop Tableau Bridge refreshes
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WEBTableau Online tips: How to sync on-premises data in Tableau Online
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KBReceiving Tableau Bridge errors while refreshing extract after upgrading Tableau Desktop
Prep Builder
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Getting started
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Installation & activation
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HelpInstall or upgrade Tableau Desktop and Tableau Prep Builder
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KBUnable to run Tableau Prep in non-persistent Citrix environment
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KBUnable to activate Tableau Prep offline
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KBError "Activation failed" or "This product key doesn't apply" when activating Tableau Prep using a key that starts with TD
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